At Zoujj, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and matchmaking services.

By accessing or using Zoujj, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our services.

1. About Zoujj

Zoujj is a matrimonial platform designed to help individuals discover meaningful connections, compatible partners, and serious relationships leading toward marriage.

Our goal is to provide a trusted, safe, and private matchmaking environment where individuals can create profiles, discover potential matches, communicate with other members, and make informed decisions about their relationships.

2. Information We Collect

When you use Zoujj, we may collect information that you voluntarily provide to us, information generated through your use of our platform, and information collected automatically.

Personal Information

Depending on how you use our services, we may collect information such as:

• Full name
• Gender
• Date of birth or age
• Profile photograph
• Contact information, including email address and phone number
• Location or city
• Education and professional information
• Family and background information
• Religious or cultural preferences, where voluntarily provided
• Lifestyle and personal preferences
• Marriage and relationship expectations
• Partner preferences
• Interests and hobbies
• Information included in your profile or communications
• Other information you choose to provide to help us provide matchmaking services

Please only provide information that you are comfortable sharing and that is necessary or appropriate for your matchmaking journey.

Account Information

When you create an account, we may collect information needed to create and manage your account, authenticate you, and provide our services.

Communications

If you contact our customer support team or communicate with us, we may retain information related to those communications in order to respond to your requests and improve our services.

Technical Information

When you access Zoujj, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• General usage information
• Pages or features accessed
• Date and time of access
• Cookies and similar technologies

This information helps us maintain, secure, and improve the platform.

3. How We Use Your Information

We may use your information for the following purposes:

• To create and manage your Zoujj account
• To provide matrimonial and matchmaking services
• To create and display your matchmaking profile
• To recommend potentially compatible partners
• To help you discover members based on your preferences
• To facilitate communication between members
• To verify accounts and profiles where applicable
• To provide customer support
• To protect the security and integrity of our platform
• To detect and prevent fraud, abuse, scams, or unauthorized activity
• To personalize and improve your experience
• To analyze platform usage and improve our services
• To communicate with you about your account, services, updates, or important notices
• To comply with applicable legal obligations
• To enforce our Terms and Conditions and other policies

We do not use your information for purposes that are incompatible with those described in this Privacy Policy without providing appropriate notice where required.

4. Matchmaking and Profile Information

The purpose of Zoujj is to help people find compatible life partners. Information that you provide as part of your matrimonial profile may therefore be visible to other registered members, depending on your account settings and the features available on the platform.

Profile information may be used to help identify and recommend potential matches based on factors such as:

• Age
• Location
• Education
• Lifestyle
• Interests
• Values
• Marriage preferences
• Relationship expectations
• Other information you choose to include in your profile

Please remember that information you voluntarily make available through your profile may be viewed by other users.

We encourage all members to exercise good judgment when sharing personal information with potential matches.

5. Profile Verification

Zoujj may use verification procedures or technologies to help identify genuine profiles and improve trust within the platform.

However, verification does not guarantee that every piece of information provided by a member is accurate, complete, or truthful. Users should independently verify information and exercise appropriate caution before entering into a relationship, sharing sensitive information, or making financial commitments.

6. Information Sharing

We respect your personal information and do not intend to sell your personal information to third parties.

We may share information in limited circumstances, including:

With Other Members

Information that you choose to include in your public or member-visible matrimonial profile may be shared with other Zoujj members to facilitate matchmaking.

With Service Providers

We may work with trusted third-party service providers that help us operate our website and services, such as hosting, analytics, security, communication, payment processing, or technical support providers.

These providers may access information only as necessary to perform services on our behalf and are expected to handle information appropriately.

For Legal and Security Reasons

We may disclose information where reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from authorities
• Protect the rights, safety, and property of Zoujj, our users, or others
• Investigate fraud, abuse, security incidents, or violations of our policies
• Enforce our Terms and Conditions

Business Transfers

If Zoujj is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Your Privacy Choices

You may have control over certain information associated with your Zoujj account.

Depending on the features available on the platform, you may be able to:

• Update or correct your profile information
• Change your account details
• Manage information displayed on your profile
• Adjust certain privacy or communication preferences
• Request deletion of your account
• Contact us regarding your personal information

If you need assistance with your information or account, please contact our support team.

8. Account Deletion

You may request the deletion of your Zoujj account and associated personal information by contacting us.

After receiving a valid deletion request, we will take reasonable steps to delete or anonymize your information, subject to applicable legal, security, fraud-prevention, and legitimate business requirements.

Certain information may need to be retained for a limited period where required by law or reasonably necessary to protect our legal rights, prevent fraud, resolve disputes, or maintain security.

9. Cookies and Similar Technologies

Zoujj may use cookies and similar technologies to improve website functionality, understand how visitors use our platform, remember preferences, maintain sessions, and enhance security.

Cookies may also help us analyze website performance and improve the user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, application, online service, or method of electronic transmission can be guaranteed to be completely secure.

For this reason, we encourage users to protect their account credentials and avoid sharing passwords, financial information, verification codes, or other sensitive information with other members.

11. Communications and Notifications

We may contact you using the information associated with your account for purposes such as:

• Account verification
• Security notifications
• Customer support
• Service-related announcements
• Important changes to our policies
• Matchmaking or platform notifications
• Other communications related to your use of Zoujj

Where required, you may have the ability to opt out of certain promotional communications. You may still receive essential service and security communications.

12. Children’s Privacy

Zoujj is intended for individuals who are legally eligible to use a matrimonial service and enter into marriage-related relationships under applicable laws.

We do not knowingly collect personal information from children or individuals who are not legally permitted to use our services.

If you believe that a child has provided personal information to Zoujj, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

Zoujj may contain links to third-party websites, services, or platforms.

If you access a third-party website or service through a link on Zoujj, that third party’s privacy policy and terms will apply. Zoujj is not responsible for the privacy practices, security, content, or policies of third-party services.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. Your Responsibilities

While Zoujj works to provide a safe and trusted matchmaking environment, users are responsible for exercising caution when interacting with other members.

You should:

• Avoid sharing passwords or account credentials
• Avoid sharing sensitive financial information
• Be cautious when communicating with people you have recently met online
• Verify important information independently
• Report suspicious, fraudulent, abusive, or inappropriate behavior
• Avoid sending money to another member based solely on online communication
• Meet another person in a safe and appropriate environment when you decide to meet offline

Zoujj cannot guarantee the identity, intentions, background, or conduct of every person using the platform.

15. International Data Processing

Depending on the technologies and service providers used to operate Zoujj, your information may be processed or stored in countries other than the country where you live.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Your continued use of Zoujj after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by applicable law.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Zoujj handles your personal information, please contact us.

Zoujj Customer Support

• Phone: +(92)-333-468-5684
• Email: Contact@zoujj.com

We will make reasonable efforts to respond to privacy-related inquiries and requests.

18. Important Notice

This Privacy Policy describes the general privacy practices of Zoujj. It should be reviewed and customized according to the actual features, technologies, payment providers, analytics tools, verification systems, data retention practices, and legal requirements applicable to your website and business.

If Zoujj operates in Pakistan or serves users in other countries, you should have this policy reviewed by a qualified legal professional to ensure that it complies with the privacy and data protection laws applicable to your business and users.